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You can contact us in writing via:
Email: t.pincock@designanddevelopstudio.com
- All information is for informational purposes only and does not constitute professional advice.
- You should seek professional advice before acting on any content.
- We make no guarantees regarding accuracy, completeness, or timeliness.
- Nothing in these Terms limits liability for death, personal injury, fraud, or other liability that cannot legally be excluded.
- This Site may contain links to third-party websites. We are not responsible for their content or actions.
- Comments on blogs or social media are not endorsed by us. Offensive or distressing content may be removed without compensation.
Introduction
These Terms and Conditions set out how you (the “User”) can use this website and our services. Please read them carefully.
Our Privacy Policy is set out on a separate page and forms part of these Terms, confirming how we collect, store, and use your data. Separate legal terms apply to purchases made via this website. These Terms may change from time to time, and the current version will always be displayed here.
Terms & Conditions of use
Last updated: 19 December 2025
- This website (the “Site”) refers to designanddevelopstudio.com.
- Users are referred to as “User”, “You”, or “Your”.
- “We”, “Us” and “Our” refer to Design and Develop Studio.
- The Site is intended for use by persons 18 years or older.
- You must not copy, share, or distribute content from this Site without our written consent.
- The Site is directed at people in the United Kingdom. We cannot guarantee availability, legality, or appropriateness outside the UK.
- The Site is written in English, and we are not responsible for any third-party translations.
- The content on this Site, including social media channels and email communications, provides information about web design, branding, and related services.
- Content is for informational purposes only and should not be construed as professional or business advice.
- In addition to these Terms, please review our Privacy Policy and Terms of Sale, which are set out separately.
- The Site is provided free of charge.
- We do not guarantee the availability of the Site or its content and may withdraw, suspend, or restrict content at any time. Where possible, we will provide reasonable notice.
- We do not guarantee that the Site is free from bugs, viruses, or other harmful components.
- You are responsible for configuring your own IT and using virus protection software to access the Site safely.
- All content on this Site, including text, graphics, images, templates, videos, social media posts, and emails, is owned by Design and Develop Studio unless otherwise stated.
- You may not reprint, republish, or claim rights to any content without our prior written permission.
- To request permission to use content, contact: t.pincock@designanddevelopstudio.com
- If permission is granted, you must provide clear attribution and links back to the original content.
- We do not exclude or limit liability where it would be unlawful to do so (e.g., for death or personal injury caused by negligence).
- We have no liability for loss of profit, business interruption, or loss of opportunity.
- Our total liability to you for these Terms is limited to £250.
- If defective digital content causes damage to your device or content and it is caused by our failure to exercise reasonable care, we will either repair or pay compensation.
- These Terms are governed by the laws of England and Wales.
- The courts of England and Wales have exclusive jurisdiction over disputes arising from use of the Site.
- This Site uses cookies to improve your experience.
- Cookies may store preferences, shopping cart contents, and anonymised analytics data.
- You may disable cookies in your browser settings, though this may limit Site functionality.
- Non-essential cookies expire within a reasonable timeframe.
- By providing personal information (e.g., name, email), you agree it is accurate and up to date.
- These Terms of Use do not create a contract between you and us beyond the legal obligations set out herein.
Digital product terms
When you purchase a Digital Product, you are granted a non-exclusive, non-transferable licence to use the product for your own personal or commercial use, as outlined in the product description.
You may:
- Use the Digital Product for your own website or business
- Customise the product for your own branding and content
- Resell, redistribute, sublicense, or share the Digital Product in whole or in part
- Claim the Digital Product as your own work or intellectual property
- Use the product to create competing templates, products, or services
- Make the product available to third parties, including clients, collaborators, or contractors, unless explicitly permitted in writing
These Digital Product Terms apply to all downloadable and digital products sold or provided by Design and Develop Studio, including but not limited to website templates, design assets, graphics, guides, and any related digital materials (“Digital Products”).
By purchasing or accessing any Digital Product, you agree to these terms in full.
Intellectual property
All Digital Products remain the intellectual property of Design and Develop Studio. Purchasing a product does not transfer ownership or copyright.
Unauthorised use, reproduction, or distribution of Digital Products may result in legal action.
Delivery of digital products
Digital Products are delivered electronically via download or access link immediately or shortly after purchase. You are responsible for ensuring that your device and software are compatible with the product format prior to purchase.
No refunds on digital products
Due to the digital nature of our products, all sales are final. Once a Digital Product has been delivered or accessed, refunds, returns, or exchanges are not available.
This does not affect your statutory rights where a product is faulty or not as described under UK consumer law.
Product suitability and results
Digital Products are provided for informational and design purposes only. We do not guarantee specific results, outcomes, conversions, or business performance from using our products.
You are responsible for how you implement and use the Digital Products within your business.
Third-party platforms
Our Digital Products may be designed for use with third-party platforms including Showit, Etsy, and Canva. We are not responsible for changes, limitations, pricing, availability, or technical issues related to these platforms.
AI-generated content disclosure
Some demonstration images or placeholder content included in our Digital Products may be created using artificial intelligence (AI) technology. These assets are provided for demonstration purposes only and must be replaced with your own original or properly licensed content before publishing.
You may not use our Digital Products:
- In any unlawful, misleading, or harmful manner
- In connection with artificial intelligence systems, automated tools, or machine learning models without prior written consent
- In a way that infringes on the rights of others
Termination of access
We reserve the right to terminate or revoke access to Digital Products without notice if these terms are violated.
Payments and refunds
All pricing listed on our website is in GBP. Due to the digital nature of our products, all sales are final. We do not offer refunds, returns, or exchanges.
If you choose a payment plan, you are legally required to complete all payments. Failure to complete payments may result in debt recovery action and additional fees.
Payments are processed securely via Stripe, and by purchasing, you authorise us to continue accessing your payment information until all payments are complete.
We reserve the right to modify pricing at any time without prior notice. We do not offer retroactive adjustments or price matching.
Privacy policy
We take safeguarding your online privacy seriously. Please read this policy carefully, as it sets out what information we may collect from you, how we use it, and your rights in relation to that information.
From time to time, we may need to update our privacy policy due to changes in our business, applicable law, or in order to serve you better. Any updates will be published on this page.
Design and Develop Studio is responsible for collecting, processing, storing, and protecting personal information as part of providing our services and running our business. We manage personal information in accordance with the UK GDPR and Data Protection Act 2018.
If you have any questions about how we process personal data, please contact us at t.pincock@designanddevelopstudio.com
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This policy applies to all processing where we act as a data controller or co-controller, including collection, storage, use, transfer, and deletion of personally identifiable information about individuals. It applies to data collected actively or passively, from anyone located anywhere in the world.
We are guided by the following principles:
- We collect data only for specific, explicit purposes, clearly explained when we request it.
- We collect only the minimum data necessary to provide our services.
- We will only use your personal information where we have legitimate business reasons, such as delivering web design services or sending newsletters you have opted into.
- We will not use your data for other purposes without your consent.
- We will verify and update your data periodically and accept requests for corrections.
- We apply high technical standards to keep your data secure.
- Except where required by law, we will not retain identifiable personal data longer than necessary.
We may collect information such as:
- Personal details (name, email, contact information)
- Business information (company name, website, social media handles)
- Lifestyle and social information relevant to our services
- Financial information where required for payment processing
- You sign up for our newsletter or mailing list
- You download resources or templates
- You purchase products or services from us
- You contact us via our website, email, or social media
- You interact with our social media, blog, or other online platforms
- You work with us commercially
- Process purchases or bookings
- Provide requested services or resources
- Send newsletters or promotional information where you have consented
- Present content in the most effective way for you
- Notify you of changes to services or products
Under UK GDPR, data processing is lawful where at least one of the following applies:
- You have consented to the processing
- It is necessary for the performance of a contract
- It is necessary for compliance with a legal obligation
- It is necessary to protect vital interests
- It is necessary for the public interest
- It is necessary for legitimate interests pursued by us or a third party
- Email sign-ups are stored via Flodesk, which has its own privacy policies.
- Service or commercial information may be stored via Showit, Etsy, or Canva, depending on the context, with each platform following their own privacy policies.
- All data is stored securely and only accessed by authorised personnel.
Links from our site
Our site may contain links to and from other websites over which we have no direct control. If you follow a link to another site, please note that those websites have their own privacy policies. We are not responsible for their policies or practices and advise you to review them before submitting any personal data.
Marketing emails
We will make it easy for you to opt out of marketing communications at any time, provided it does not prevent us from delivering the primary service you requested.
To unsubscribe from any marketing emails, you can email t.pincock@designanddevelopstudio.com
or use the unsubscribe link provided in the email. Please allow up to 24 hours for changes to take effect.
We use analytics to provide the best user experience and improve our site. We may use Google Analytics and other third-party services to monitor website traffic, browser behaviour, and navigation.
Collected information is generally anonymised and may include:
- Number of visitors
- Pages visited and time spent
- Page interactions (scrolling, clicks)
- Source location and exit pages
- Page response times and download errors
- Device information (e.g., IP address, browser type)
Changes to our policy and future processing
We do not intend to process your personal information for purposes other than those stated in this policy. If this changes, the policy will be updated and published on our website.
Policy details
We review our privacy practices regularly and may update this policy from time to time. The most recent version will always be available at designanddevelopstudio.com.
If you have concerns about how we collect, use, or share your personal information, please contact our Data Protection Officer at t.pincock@designanddevelopstudio.com
